Barbara Fillip from the Academy for Educational Development (AED) and Mark Surman from Telecenters.org, accepted to answer some of our questions in a very complete and extensive interview for the ICT4D dgCommunity. The interview comes back on major telecenters' issues, outputs of a recent publication untitled "Making the connection: Scaling Telecenters for development" and finally introduces Telecenter.org and its wiki tool for going further. "Making the connection: Scaling Telecenters for development" identifies and discusses the most pressing issues facing the global telecenter movement, presents a condensed view of the current state of knowledge with regard to telecenters, and highlights possible paths forward. The publication is of great interest for ICT4D practitioners working in the field of telecenters and public access initiatives.