It is no secret that wireless , mobile, and other new technologies have continually enabled millions worldwide to gain a slice of the global economic pie.

Yet a growing realisation and concern has surfaced—the greater the benefits from ICT, the sharper the disparities between those who reap the gains and those who do not. Government Insights, a leading market research firm specialising in public sector analysis, notes that multiple factors across various stakeholders are driving interests in digital inclusion issues today.

For governments, the irresistible economic value generated by ICT is blatantly hard to ignore. With increasing globalisation and cross-border collaborations, ICT is setting the pace as a key engine of national growth and sustainability.